Privacy Policy

Privacy Policy Pertaining to the Website
This policy statement applies to the URL www.treasureplace.com, and sets out the policies of TREASUREPLACE.COM relating to personal information provided to us, or collected by us, through this internet site. Unless you give your express consent otherwise, the following policies govern how TREASUREPLACE.COM handles your personal information and safeguards your privacy.

Collecting Information About You and Storage of Collected Information
Information is directly collected from you by TREASUREPLACE.COM at three locations only on this internet site:
1. 'Email Alerts'. When signing up for email alerts you will be required to provide a valid email address. This address is stored along with your search criteria in order to send property update information.
2. 'Contact Us'. If you have queries regarding any of our services or anything on this internet site, you may request that we contact you with further information by providing your contact details. At no stage is this information stored in a database.

The information collected from you in accordance with the above procedures when you use any of the above facilities, where specified, is stored in a computer database at the premises of TREASUREPLACE.COM located in Sydney, Australia. The database storing information regarding is only accessible by specifically authorized staff of TREASUREPLACE.COM, and is double password protected. Similarly, the database storing information regarding queries lodged through 'Contact Us' is only accessible by specifically authorized staff.

No hard copies of information collected as set out above are created or stored by TREASUREPLACE.COM. In addition to that information which you voluntarily provide to TREASUREPLACE.COM while using this internet site, TREASUREPLACE.COM maintains server logs regarding visits made to this internet site. Most internet sites maintain such server logs, and TREASUREPLACE.COM analyzes such logs in an effort to constantly improve the value of materials on the site. The server logs DO NOT contain personally identifiable information and TREASUREPLACE.COM DOES NOT make any attempt to link the traffic information on the site with the individuals who actually visit the site.

From time to time TREASUREPLACE.COM may 'break down' overall usage statistics according to a user's domain name, browser type, and MIME type by reading information from the browser string (information contained in every user's browser). The sole purpose of this 'break down' is to improve the performance of the site, monitor pages of the site that are visited infrequently and improve such pages, and to determine what type of browser support we require.

Cookies
A cookie is a small data file that certain web sites write to your web browser (your computer's hard drive) so it can later be read back from that browser. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited on that site.

Who is Authorised to Access Collected Information ?
Certain staff of TREASUREPLACE.COM will be authorized from time to time to access the information collected from or about you for the purposes of using it as set out in this Privacy Policy, or otherwise for lawful purposes. Access to such information is protected by passwords which will only be given to those staff who have been authorized and who have also been provided with the TREASUREPLACE.COM Policy for Management of Personal and Sensitive Information. Such Policy contains procedures which are to be followed by staff when accessing information.

General Information Security
TREASUREPLACE.COM has implemented technology and security features and strict policy guidelines to safeguard the privacy of personally identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available. All information that you submit to us on this site is transmitted directly to our external database server. We take measures to protect this information while it is stored, including:
(a) Utilizing a 'firewall' to protect our internal computer systems and your stored personal information. A 'firewall' is a barrier to unauthorized users to prevent access to our systems. Our firewall consists of a password system.
(b) Monitoring system activity logs to identify any unusual activity resulting from authorized and/or unauthorized individuals accessing our systems or making changes to stored information.

Use and Disclosure of Personal Information
TREASUREPLACE.COM will not disclose any personal information without your consent unless :
(a) such information must be provided in order to answer any of your queries submitted to this site or otherwise to provide you with a service which you have requested from us; or
(b) such information is required by law to be disclosed.

In the event that it is necessary to provide you with a service which you have requested from us, we may need to provide your personal information to an overseas entity. When doing so we will use reasonable commercial endeavors to ensure that your personal information is not misused by the recipient.

Correction and Updating of your Personal Information
You will note that when you log into Your Account Folder each time you are provided with the opportunity to update any record of personal information stored on our database.

Deletion of your Personal Information
If you wish to completely delete any personal information you submit to TREASUREPLACE.COM, you may do so by contacting us at account@treasureplace.com . We will notify you of our receipt of your request and we will use commercially reasonable efforts to functionally delete all such information from our database within five (5) working days from the date of receipt of your request. Please note that it may be impossible to delete all of your information without some residual records remaining on our computer system because of automatically generated backups and records of deletions.

Problems or Complaints
If you have any further questions regarding this Privacy Policy, a problem with this site or wish to make a complaint, please contact us at account@treasureplace.com . If TREASUREPLACE.COM becomes aware of any concerns or problems we will take those matters raised seriously and will work to address your concerns.

Changes to the Privacy Policy
TREASUREPLACE.COM reserves the right to modify or amend this Privacy Policy at any time and for any reason without notice.